User experience, web, technology

Troubleshooting OS 10.4 connection to Windows share using Active Directory authentication

I’m trying to mount a shared volume on the Mac OS 10.4 laptop I use at MSU. The shared volume is on a Windows server and it uses Active Directory to authenticate user names and passwords in the domain.

I have all the right information (server address, share name, user name, password), and I have successfully mounted the network drive on a Windows XP system.

On the Mac, I go to Go->Connect to Server, and I type in the smb://server.address/sharename and click the Connect button. I am then prompted for a domain, user name, and a password. I enter all the information in the appropriate boxes, and proceed to get an error: Error Code -36.

I’d write in the text of the error message, but I think I’ve tried logging in too many times so my account seems frozen.

I tried connecting through a VPN. No luck. I tried using CFIS protocol instead of SMB. No luck.

I just tried the command line smbclient and made some progress, but I’m really out of my element here.

By Davin Granroth

Davin is Chief Operating Officer for Covenant Eyes, Inc. in Owosso, MI, USA, where he gets to mix his background in user experience design, research, and strategy with the operation of a software company. For more, see his LinkedIn profile.

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