User experience, web, technology

Venting (&^$%#@!!!) about a web host company.


Launching a web site really should be a simple matter. I’ve deployed hundreds of web sites over the last few years. Most of the time, it is a simple matter of backing up some files, uploading some new files, and occassionally making a DNS change so that a domain name actually points to said files. Sometimes it takes five minutes; sometimes half a day, if the site is really large. It may be more complex than that, but, generally speaking, it’s not hard.

If you think about it, making a site available to the public is really just one small step in a much larger series of tasks in building a site.

So, anyway, this evening I was doing a site launch. I started at around 5 p.m. I took about an hour, maybe an hour and a half, out to help with Lila and to eat dinner.

This launch should have been fifteen minutes. It’s turned into three hours, and I am not satisfied yet.

The main cause of the delays is that the web host has set up the account in a very inhospitable way. For instance:

  • PHP files must be put in the cgi directory to work. This kind of goes against the point of PHP files

By Davin Granroth

Davin is Chief Operating Officer for Covenant Eyes, Inc. in Owosso, MI, USA, where he gets to mix his background in user experience design, research, and strategy with the operation of a software company. For more, see his LinkedIn profile.

2 replies on “Venting (&^$%#@!!!) about a web host company.”

Unfortunatly due to the lack of information in my gray matter I was unable to read this post……….

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